May 25th, 2019 by admin
While having an in-office IT department can be beneficial for larger enterprises, outsourcing your IT management has a ton of advantages for small to mid-sized business (SMB). Managed Service Providers (MSP) is a growing sector of companies that will...
Read Full Story »
Tags: Customer Service, IT services, Managed Services, security
Posted in: Services
January 22nd, 2019 by admin
We want to express our appreciation for our team and also highlight the work we have done in the community during the holiday season. We are growing in many ways, and one of those is with our staff. We would like to welcome the...
Read Full Story »
Tags: community, Customer Service, IT services, network
Posted in: Community
May 14th, 2018 by admin
We are pleased to announce that 4 of our employees attended the 2018 TAG National Annual Convention in San Diego, CA. CEO Steve Futrell, General Manager Tricia, Client Services Manager Kelsey and Technical Customer Advocate Larry Zettner all traveled...
Read Full Story »
Tags: Customer Service, partnership, TAG Annual Convention, training
Posted in: News
August 20th, 2017 by admin
If you have been visiting the blog over the last few months you will have noticed that we at Technology Solutions have been going through a period of regeneration and rejuvenation. There have been changes in all areas of our business, be it...
Read Full Story »
Tags: Customer Service, Managed Services, technology
Posted in: About
August 2nd, 2017 by admin
Every now and then you look back the past few months and realize – we’ve had a lot of changes recently! 2017 has been a big year for us so far. In addition to starting the Agent Program, we’ve welcomed 4 new people to Technology Solutions and moved some...
Read Full Story »
Tags: customer advocacy, Customer Service, growing business, new employees, Solutions
Posted in: About
April 5th, 2017 by admin
Business owners sometimes dream of their ideal days: Work is coming in at a steady, but good pace. There are exactly enough resources to meet the demand. Profits are soaring. Everything is working and everyone is working efficiently. Wouldn't that be...
Read Full Story »
Tags: Customer Service, IT services, Managed IT Services, productivity, support, Technology Solutions
Posted in: Services
February 8th, 2017 by admin
Through our partnership with the Technology Assurance Group (TAG), an organization of leading unified communication companies in North America, we have learned some important lessons for our own way of working. This led to the Customer Advocate Initiative,...
Read Full Story »
Tags: Customer Service, profitability, support, TAG, unified communication
Posted in: Services
February 24th, 2015 by admin
We're off to a great start in 2015! In January, we welcomed two new Cabling Engineers to our team. Structured cabling is an area of the industry where we expect to see a lot of growth, and both bring a lot of valuable experience with them. We're excited...
Read Full Story »
Tags: Customer Service, Technology Solutions LLC, Technology Solutions
Posted in: News
June 20th, 2014 by admin
Let us be the backbone to your organization. When the use of phone systems is crucial to your business, put us in charge of maximizing your productivity. We have voice and data Partner Plans that can sustain maximum productivity. We’ll keep you up to...
Read Full Story »
Tags: Customer Service, Partner Plans, Technology Solutions
Posted in: Solutions
April 28th, 2014 by admin
Technology Solutions LLC has been invited to attend Technology Assurance Group’s (TAG) Annual Convention. TAG is an international organization of leading unified communications providers representing nearly $350 million in products and services. The convention...
Read Full Story »
Tags: Customer Service, TAG Annual Convention, Technology Solutions
Posted in: Press Releases
December 10th, 2013 by admin
Technology Solutions recently received three prestigious awards: MVP in Recognition of Excellence in Sales from Zultys, Best in Financial Performance from Technology Assurance Group, and Best in Customer Service from ShoreTel.
Steve Futrell, CEO of Technology...
Read Full Story »
Tags: Awards, Customer Service, ShoreTel, TAG, Zultys
Posted in: ShoreTel, Zultys