Providing VoIP Solutions for the Medical Industry

April 13th, 2021 by admin

A man leaning on a desk, looking at his laptop, and holding a VoIP headset

Effective communication is integral to any business's success, but in the medical industry, it can be life-saving. Medical facilities need to communicate effectively to pass information on about a patient or to coordinate services. We are in the process of assisting IHA with a VoIP installation at their new location in Livonia.

About IHA

IHA is one of the largest medical groups in Michigan, with over 100 locations and 500,000 active patients. It is crucial that IHA can seamlessly communicate between sites and with their patients. We are setting up their VoIP service at a new location and integrating that into their existing VoIP system. IHA will be able to communicate between locations and provide better care for their patients.

Benefits of VoIP

VoIP is an acronym for Voice over Internet Protocol, and as long as you have access to an internet connection, you can make and receive calls with a VoIP phone system. A VoIP phone system can provide numerous benefits for your business.


One of the most significant advantages of a VoIP system is that it can scale to demand. It is much more challenging to increase the capacity of a traditional phone system. With a VoIP system, you can add lines quickly, so if you hire a new employee, you can get them set up quickly. Additionally, if your business is entering a slow period, you can downsize your system to match demand. Your business will only pay for what it needs.


Now that some employees work remotely or in a hybrid fashion, they still need to make and receive calls, regardless of their location. As long as your employees have internet access, they can use their VoIP phone anywhere and from multiple devices. This capability will increase the productivity and efficiency of your employees.

Cost Savings

A VoIP system can save your company money for multiple reasons. It is cheaper for long-distance and international calls, and your business can save money since you won't need to purchase as many phones. VoIP can be used from smartphones, so your employees can download an app and make calls as though they were using a business phone. If your employees work from home and the office, they don't need a business phone at both locations.

VoIP provides numerous benefits for your business, from scalability to cost savings. Contact us today to learn more about our VoIP solutions and how they will benefit your business.

Posted in: Solutions, Services