December 23rd, 2020 by admin
With many businesses switching to a remote workforce due to the pandemic, managing your employees as well as your IT can prove to be exceedingly difficult. At Technology Solutions, LLC, we understand these challenges, and we offer a comprehensive Managed IT Services solution that will help your business become more productive and allow you to focus on your employees, customers, and your company's continued success.
Remote Monitoring Management (RMM)
Our Remote Management is an accessible service desk that will resolve most issues. Over 85% of issues are resolved by our service desk, which is significantly higher than the industry average of 68%. With our Remote Management, your company will get 24x7x365 monitoring and support. This around the clock monitoring will drastically reduce your risk of data loss, virus attacks, and security breaches. In addition to the improved security, other benefits of our RMM include:
We will perform patch assessments, vulnerability scanning, and security reporting to meet audit requirements. By performing all of these assessments and scans, your business will minimize downtime. Any downtime will immediately reduce revenue, and your employees will be unable to work. We will limit downtime, which will allow your company to be productive and efficient.
Our RMM solution can handle most of the routine maintenance needed to maintain your IT infrastructure. We will monitor the system's overall performance and prevent any issues that could cause slowdowns. With employees working remotely, ensuring that your systems are operating correctly is crucial to your business's success.
Since we will ensure that your systems are running optimally, your business will be more efficient and productive than ever. With your employees working from home, ensuring they have the tools to be successful will help propel your business towards growth.
If your business needs help with managing its IT, contact Technology Solutions, LLC today. Our Managed IT solution will provide your company with the tools to be successful, whether working from home or in the office.
Posted in: Solutions