September 11th, 2019 by admin
You have probably either just made the switch to Connect or are considering making the switch, if so then this blog is for you. When Mitel acquired ShoreTel in late 2017, many users were concerned that this meant the end of the system that they knew and loved. Fortunately for them, they quickly found...
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Tags: Virtualization, cloud, mobility, Mitel Connect, MiCloud, MiBusiness, MiCloud Flex
Posted in: Products, About
August 15th, 2019 by admin
We have had some fantastic changes so far this season, and we want to appreciate those who have gone above and beyond in taking this company to the next level. Our staff and team here at Technology Solutions, LLC, are hardworking and dedicated individuals that put their all into making this...
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Tags: business, staff, management
Posted in: About
June 11th, 2018 by admin
One of our major goals at Technology Solutions is to provide our customers with an excellent customer experience. We are always looking for better ways of handling client situations, and we believe that starts with great communication.
Our customers...
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Tags: communication, customer experience, satisfaction, client care
Posted in: About
February 1st, 2018 by admin
The new year has certainly been off to an interesting and snowy start! We think it’s important to reflect on positive changes, as well as make sure our customers and partners know what’s been going on at Technology Solutions. In our last team-related blog post, we talked about Craig Goins being back...
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Tags: new employees, team, new year, employment opportunities
Posted in: About
August 20th, 2017 by admin
If you have been visiting the blog over the last few months you will have noticed that we at Technology Solutions have been going through a period of regeneration and rejuvenation. There have been changes in all areas of our business, be it with a coat of paint, new technology, or fresh blood....
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Tags: Customer Service, Managed Services, technology
Posted in: About
August 2nd, 2017 by admin
Every now and then you look back the past few months and realize – we’ve had a lot of changes recently! 2017 has been a big year for us so far. In addition to starting the Agent Program, we’ve welcomed 4 new people to Technology Solutions and moved some teams around.
Some of you might remember Craig...
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Tags: Customer Service, Solutions, growing business, customer advocacy, new employees
Posted in: About