June 1st, 2017 by admin
We've got some news in our sales department here, with the confirmation that Craig Goins will be joining us as our new Technical Sales Director. He and Steve have been good friends since the 2nd grade, later attending Eastern Michigan University together. Craig used to work with us as the Director...Tags: Zultys, sales news, Technology Solutions team,
April 28th, 2017 by admin
"Have you tried turning it off and on again?" Is something we've all heard from our IT support staff at some point or another. But what if a lot of the problems you are having with your VoIP system could be fixed with a comprehensive assessment by Technology Solutions? We don't wait for you to have problems...Tags: VoIP, Voice and Data Systems management, Phone Systems, assessment,
Posted in: Press Releases, Solutions,
April 18th, 2017 by admin
When we connect to the internet, save files, or send documents, we often take for granted that our activities and data will be safe. We don't think about the potential third parties who can hack their way into our systems or the many viruses that can infiltrate our systems. We don't want to scare you...Tags: Managed IT Services, security, cyber security, Adtran, Fortinet,
April 5th, 2017 by admin
Business owners sometimes dream of their ideal days: Work is coming in at a steady, but good pace. There are exactly enough resources to meet the demand. Profits are soaring. Everything is working and everyone is working efficiently. Wouldn't that be nice? Technology Solutions knows that most days,...Tags: Customer Service, Technology Solutions, IT services, Managed IT Services, productivity, support,
Posted in: Services,
March 3rd, 2017 by admin
Where you work depends on your industry, but in many cases, you access your work computer and emails from the office. In the past, you were tied down to a desktop computer or a laptop with limited connections to internal servers and documents. This often made traveling, meetings, and working from...Tags: cloud services, CloudJumper, security, mobility,
February 8th, 2017 by admin
Through our partnership with the Technology Assurance Group (TAG), an organization of leading unified communication companies in North America, we have learned some important lessons for our own way of working. This led to the Customer Advocate Initiative, designed to focus on educating and helping...Tags: Customer Service, TAG, support, unified communication, profitability,
Posted in: Services,
December 13th, 2016 by admin
With winter on its way and weather an ever unpredictable force, we can't always expect our usual days at the office. Disaster Recovery plans are essential for being prepared for those unexpected natural disasters, as well as potential hardware failure, software corruption, and more. With our Business...Tags: disaster recovery, business continuity, data backup,
Posted in: Services,
November 5th, 2016 by admin
So many experiences with new communication equipment can be frustrating. One training and then the installer leaves you to learn the rest. Or new features are offered that you don't know how to use. How are you supposed to ensure that you're getting the latest in voice and data products, keeping software...Tags: partnership, gold seal support, training, productivity,
Posted in: Services,
October 11th, 2016 by admin
Any business with multiple locations knows the troubles of IT integration and maintenance across the nation. Different vendors with different systems, contracts, and quality that each need separate negotiations. We here at Technology Solutions believe that there is an easier solution. Through our...Tags: TAG, national services, network, client portal,
Posted in: Services,
September 15th, 2016 by admin
Whether you are using the Communicator software or a phone system, we have a great resource for our ShoreTel users. With the click of button you can be enrolled in the ShoreTel University. Easily acclimate your employees to the common features on your business phone system today. Each system is accompanied...Tags: ShoreTel, Communicator, business phone system,
Posted in: ShoreTel,