August 2nd, 2017 by admin
Every now and then you look back the past few months and realize – we’ve had a lot of changes recently! 2017 has been a big year for us so far. In addition to starting the Agent Program, we’ve welcomed 4 new people to Technology Solutions and moved some teams around. Some of you might remember Craig...Tags: Customer Service, Solutions, growing business, customer advocacy, new employees,
Posted in: About,
July 26th, 2017 by admin
In our June 2017 press release, Steve Futrell, President of Technology Solutions, provided useful advice to SMBs and shared how we are helping local businesses protect their networks against growing global attacks. Our state-of-the-art cyber security technology and defense plan enables customers...Tags: cyber security, network protection, WannaCry, ransomware,
Posted in: Press Releases,
July 19th, 2017 by admin
You may have recently seen reports on the news discussing recent IT attacks and malware prevention measures. These specials aim to inform and help protect users from inadvertently spreading threats or falling into cyber traps. We also believe in the importance of keeping our customers informed of the...Tags: Solutions, security, cyber security, threats, malware,
June 26th, 2017 by admin
As new technologies have made it easier than ever before to work productively from any location, at any time, the number of remote workers has dramatically increased. Business owners that embrace remote working are noticing an increase in productivity from their offsite employees. The technology that...Tags: technology adoption, cloud, remote workers,
Posted in: Press Releases, Solutions,
June 1st, 2017 by admin
We've got some news in our sales department here, with the confirmation that Craig Goins will be joining us as our new Technical Sales Director. He and Steve have been good friends since the 2nd grade, later attending Eastern Michigan University together. Craig used to work with us as the Director...Tags: Zultys, sales news, Technology Solutions team,
April 28th, 2017 by admin
"Have you tried turning it off and on again?" Is something we've all heard from our IT support staff at some point or another. But what if a lot of the problems you are having with your VoIP system could be fixed with a comprehensive assessment by Technology Solutions? We don't wait for you to have problems...Tags: VoIP, Voice and Data Systems management, Phone Systems, assessment,
Posted in: Press Releases, Solutions,
April 18th, 2017 by admin
When we connect to the internet, save files, or send documents, we often take for granted that our activities and data will be safe. We don't think about the potential third parties who can hack their way into our systems or the many viruses that can infiltrate our systems. We don't want to scare you...Tags: Managed IT Services, security, cyber security, Adtran, Fortinet,
April 5th, 2017 by admin
Business owners sometimes dream of their ideal days: Work is coming in at a steady, but good pace. There are exactly enough resources to meet the demand. Profits are soaring. Everything is working and everyone is working efficiently. Wouldn't that be nice? Technology Solutions knows that most days,...Tags: Customer Service, Technology Solutions, IT services, Managed IT Services, productivity, support,
Posted in: Services,
March 3rd, 2017 by admin
Where you work depends on your industry, but in many cases, you access your work computer and emails from the office. In the past, you were tied down to a desktop computer or a laptop with limited connections to internal servers and documents. This often made traveling, meetings, and working from...Tags: cloud services, CloudJumper, security, mobility,
February 8th, 2017 by admin
Through our partnership with the Technology Assurance Group (TAG), an organization of leading unified communication companies in North America, we have learned some important lessons for our own way of working. This led to the Customer Advocate Initiative, designed to focus on educating and helping...Tags: Customer Service, TAG, support, unified communication, profitability,
Posted in: Services,