Our Team

Kevin Murphy
Director of Customer Service

kmurphy@ts-llc.com
734-793-6201

As Technology Solutions' Director of Customer Service, Kevin Murphy's role is to build and manage the company's relationship with each and every customer, ensure customer satisfaction, and oversee the company's internal and external training.

Kevin has several years of experience as a Data Center Manager, Conversion & Training Professional, and Business Analyst expert. He started his career in conversion and training and was quickly promoted to manager of a customer service team. Kevin effectively managed a staff of conversion programmers, application programmers, project managers, documentation specialists, and spec writers. He also ran a large data center in Southfield, MI where he was responsible for customer service, computer operations, and scheduling for over 200 clients. Kevin successfully managed a technical services team in Southfield that was responsible for voice and data implementation.

Kevin's passion is with technology in general, but more specifically in customer service and training. Kevin considers himself blessed to have worked for some great managers who taught him early on that customer service (serving others) is the most important aspect of a career, a company, and of life. Kevin attended the University of Detroit, and is currently attending Sacred Heart in Detroit. Kevin is certified in CGI's Project Management platform.